Thursday, November 3, 2011

Financial Services: PayPal

PayPal is an American-based global e-commerce business allowing payments and money transfers to be made through the Internet. It operates in 190 markets, and it manages more than 232 million accounts, more than 100 million of them active. It was acquired by ebay in the year 2002.

The video below will take you through an introduction to PayPal, its current standing in the industry, its network diagram and also some latest news on the firm.

Let's look at the network diagram of PayPal. Below is an overview of the network diagram of PayPal.

As you can see, there are three kinds of firms that PayPal interacts with. The small triangle in red here is for the firms that paypal acquired. The blue square is for the Platinum partners of Paypal and the big green circle is for Gold Partner with Paypal. There is a fourth category of members, which is not shown in this diagram. Let's now have a look at a detailed network diagram.

So, in a sense, Paypal has a partner program wherein the three levels of Partners – Platinum, Gold, and Member, receive benefits such as Marketing support, Integration support, Merchant support and other type of support system from Paypal. There are around 23 platinum partners, 51 gold partners and 60 members. It is interesting to see that the network of companies for PayPal is mostly small software solution firms which use PayPal's existing capabilities, apply their services on top of it and deliver a complete solution to the end consumers. This is different from the networks I am seeing for other companies in my sector and it would interesting for me to see, as we progress in the project, the synergies that can be formed among all these companies.

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